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Phone agents

An AI agent on your phone line.

Give an agent a phone number and it answers every call, day and night, or calls your list. A call answered on a Spanish number comes to about 8.7¢ a minute, line and language model included.

What it is

Calls answered, calls made.

An AI phone agent picks up a call the way a receptionist would: it greets the caller, understands what they need in their own words, answers, books, looks things up and, when it should, ends the call. Outbound, it calls a list for reminders, confirmations or qualification.

It is the same agent as on the web, on a number you buy in the dashboard. The audio is upsampled and cleaned for the phone line before recognition, and callers can interrupt it at any time.

  • NumbersLocal numbers in the US, Spain, the UK, Germany, France, Italy and Portugal, $5 a month each.
  • InboundAnswered straight away, day and night, with no hold music.
  • OutboundSingle calls from the API, or bulk dialing campaigns from the dashboard.
  • BillingThe agent per second, the line per started minute, from a prepaid balance.
Phone line prices

Per started minute, by country.

CountryReceivedTo landlineTo mobile
Spain$0.035$0.049$0.105
Austria$0.028$0.027$0.087
Belgium$0.035$0.084—
Canada$0.021$0.025$0.025
France$0.028$0.025$0.084
Germany$0.028$0.028$0.093
Ireland$0.025$0.041$0.077
Italy$0.035$0.047—
Luxembourg$0.025$0.084—
Netherlands$0.035$0.042—
Portugal$0.025$0.066—
Switzerland$0.028$0.098—
United Kingdom$0.025$0.022$0.077
United States$0.019$0.025$0.025

On top of the agent’s 5.2¢ a minute. — means calls there aren’t available. Prices before tax, from the rate card.

The API

The agent, before it gets a number.

agent.ts
import { VoiceAgentClient } from '@lokutor/sdk';

const agent = new VoiceAgentClient({
  apiKey: 'YOUR_API_KEY',
  prompt: 'You answer calls for a dental clinic and book appointments.',
  voice: 'F2',
  language: 'es',
  serverUrl: 'wss://api.lokutor.com/ws/agent',
});

await agent.startManaged();

Numbers, inbound routing and campaigns are set up in the dashboard; see the call center API.

FAQ

Common questions.

How much does an AI phone agent cost?

The agent costs about 5.2¢ a minute at a typical prompt, billed per second, and the phone line is added per started minute by country: a call answered on a Spanish number comes to about 8.7¢ a minute in all. Numbers are $5 a month.

Which countries can I get a number in?

Local numbers in the US, Spain, the UK, Germany, France, Italy and Portugal. Outbound calls reach the countries and number types in the price table.

Can the agent make outbound calls?

Yes, one at a time from the API or as bulk dialing campaigns from the dashboard, to the countries and number types in the price table.

Can callers interrupt the agent?

Yes. Turno, our turn-taking model, tells a real interruption from a “mhm”, and the agent stops and listens.

Put an agent on a number.

Build it, buy a number, call it. $5 of credit to start.